Inventory Management System

A cloud based security, compliance and support service for Windows PCs, running SupplyPoint vending machines.

-OS patching Anti-Virus
-On-Demand Remote Control
-Proactive Monitoring and Alerting
-Asset Tracking
-Dashboard/Control Panel

-Security Peace of Mind
-Protection against viruses, malware and ransomware
-Latest Microsoft patches to reduce OS vulnerabilities
-Stabilization of OS through patching
-Dedicated SupplyPoint PC Endpoint Mgmt Support Team
-Integrated with SupplyPoint Support model
-Issues handled directly by techs trained on SupplyPoint software and equipment
-No external coordination required for OS patching
-No personnel (with overhead) cost to distributor/end-user
-Remote Support Tool can be utilized by distributor
-Potential to enable future services
-OS upgrade etc.

OS Patching
-Collect patches and evaluate severity and
viability
-Test patches locally at SupplyPoint
-Deploy monthly to machines in use
-Verify patch deployment and
manage/monitor new OS configuration
-Update new PC Images with latest patches
-Provide feedback reporting

-Security Compliance
-Risk Management

Anti-Virus
-Definition updates every 2-3 hours
-Feedback Reporting

-Security Compliance
-Risk Management

On-Demand Remote Control
-TeamViewer
-Two factor authentication

-Fast problem resolution
-No on-site presence at machine required
-Address issues before they become
problems
-Can provide remote control capability to
the distributor help desk if needed
-Proactive Maintenance/Replacement

Proactive System Monitoring and Alerts
-Monitor critical processes (multiple times
daily)
-SQL Server
-Windows
-PC Hardware health checks

-Fast problem resolution